Privacy Policy
1. Introduction
Kishomi ("we," "our," or "us") operates the Kishomi mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using Kishomi, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.
2. Information We Collect
2.1 Account Information
- Apple ID email (or Apple's private relay email) when you sign in with Apple
- User ID for account identification and preference syncing
2.2 User Preferences & Content
- Language preference (English, Japanese, or Chinese)
- Currency preference (JPY, USD, EUR, CNY)
- Measurement unit preference (metric or imperial)
- Notification settings (push notification preferences)
- Favorited properties (properties you save to your collection)
- Search filters (your browsing preferences)
2.3 Device & Technical Data
- Push notification tokens (if you enable notifications)
- Device type and iOS version (for app compatibility)
- App usage analytics (if you have not opted out)
- Crash logs (to improve app stability)
2.4 Property Data
We display property listings sourced from publicly available Japanese real estate platforms. This data includes property details, images, and locations. We do not collect personal information about property owners or sellers.
3. How We Use Your Information
We use the information we collect to:
- Provide the App's features: Display properties, save favorites, sync preferences across devices
- Personalize your experience: Show content in your preferred language and currency
- Send notifications: Alert you about new properties matching your interests (if enabled)
- Improve the App: Analyze usage patterns to enhance features and fix bugs
- Ensure security: Prevent fraud and unauthorized access
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process your data based on:
- Performance of contract: To provide the App's core functionality
- Legitimate interest: For analytics and App improvement (you may opt out)
- Consent: For push notifications and marketing communications
5. Sharing & Third Parties
We work with the following service providers:
| Provider | Purpose | Data Shared |
|---|---|---|
| Supabase | Authentication, database, storage | Account data, preferences, favorites |
| Apple | Sign in with Apple | Authentication tokens |
| Kingfisher | Image caching (on-device only) | None (local cache) |
We do not:
- Sell your personal data to third parties
- Share your data with real estate brokers or agents
- Use your data for targeted advertising
6. International Data Transfers
Your data may be processed in countries outside your residence, including the United States (where Supabase operates). We ensure appropriate safeguards are in place for international transfers.
7. Data Retention & Deletion
- Account data: Retained while your account is active
- Favorites & preferences: Retained until you delete them or your account
- Analytics data: Retained in anonymized form for up to 2 years
- Cached images: Stored locally on your device; you can clear the cache in Settings
Deleting Your Data
You may request deletion of your data by:
- Using the "Delete Account" option in Settings (when available)
- Emailing us at privacy@mojin.com
We will process deletion requests within 30 days.
8. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Opt-out: Disable analytics tracking in Settings
- Withdraw consent: Disable notifications at any time
To exercise these rights, contact us at privacy@mojin.com.
9. Children's Privacy
Kishomi is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child, please contact us immediately.
10. Analytics Opt-Out
You can disable anonymized usage analytics in the App:
Settings → Privacy & Security → Analytics Opt-Out
When disabled, we will not collect usage analytics. Core App functionality remains unaffected.
11. Image Cache
The App caches property images locally on your device for performance. This cache:
- Does not contain personal information
- Can be cleared in Settings → Clear Image Cache
- Is automatically managed by iOS
12. Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption in transit (HTTPS/TLS)
- Secure authentication via Sign in with Apple
- Row-level security in our database
- Regular security audits
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new policy in the App
- Updating the "Last Updated" date above
Your continued use of the App after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices:
Email: privacy@mojin.com
Company: Mojin Inc.
For data protection inquiries in the EU, you may also contact your local data protection authority.
15. Property Data & Takedown Requests
Property listings displayed in Kishomi are sourced from publicly available Japanese real estate platforms. All imagery remains the copyright of their respective owners.
If you are a property owner or agent and wish to request removal of a listing, please contact us at legal@mojin.com with:
- The property address or listing URL
- Proof of ownership or authorization
- Reason for removal request
We will respond within 3 business days and process valid requests within 7 business days.